Welcome to Be Pure Organic. These Terms & Conditions govern your access to and use of the Be Pure Organic website, including browsing, creating an account, placing orders and purchasing products through our online store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order through it.
1. About Be Pure Organic
Be Pure Organic operates an online retail website offering natural, organic and related consumer products.
Throughout these Terms & Conditions, “Be Pure Organic,” “we,” “us” and “our” refer to Be Pure Organic, while “you,” “your” and “customer” refer to any person accessing or using our website or purchasing our products.
2. Eligibility
By using this website or placing an order, you represent that:
- The information provided by you is accurate and complete.
- You are legally capable of entering into a binding transaction under applicable law.
- You will use the website only for lawful purposes.
- You will not use the website in a manner that may damage, disrupt or interfere with its operation.
If you are purchasing on behalf of another person or organisation, you confirm that you have the necessary authority to do so.
3. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to the website or its systems.
- Introduce malicious software, viruses or harmful code.
- Copy, reproduce or commercially exploit website content without permission.
- Interfere with the security or normal operation of the website.
- Provide false, misleading or fraudulent information.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
4. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, specifications and other information displayed on the website are accurate and up to date.
However:
- Product colours may appear slightly different depending on your device or screen.
- Packaging or labelling may change from time to time.
- Product images may contain presentation elements that are not included with the product.
- Minor variations may occur between product photographs and the actual product received.
We reserve the right to correct errors, update product information or modify product details when necessary.
5. Product Availability
All products displayed on the website are subject to availability.
We may, at our discretion:
- Limit the quantity of products available for purchase.
- Temporarily or permanently discontinue a product.
- Update product availability without prior notice.
- Cancel an order if the requested product is unavailable.
If we are unable to fulfil an order that has already been paid for, we will process an appropriate refund in accordance with our applicable Refund and Cancellation Policy.
6. Prices and Taxes
All product prices displayed on the website are stated in Indian Rupees (INR), unless otherwise specified.
Prices may change from time to time without prior notice.
Where applicable, taxes, shipping charges or other applicable fees may be displayed separately during checkout.
The final amount payable will be shown before you complete your order.
7. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email or other available communication method.
An order confirmation does not necessarily guarantee fulfilment where circumstances such as product availability, pricing errors, payment issues, suspected fraud or other legitimate operational reasons prevent us from processing the order.
We reserve the right to cancel or refuse an order where reasonably necessary.
8. Payment
We accept online payments through authorised payment service providers.
For online payments, Razorpay is used as our payment gateway/service provider.
Depending on the payment method selected, payment may be made through options supported by Razorpay, such as cards, UPI, net banking or other available payment methods.
Payment information may be processed by Razorpay in accordance with its applicable terms and privacy practices.
Be Pure Organic does not intend to store complete card numbers, CVV numbers, PINs or other sensitive payment credentials on its own website servers.
9. Payment Failure
If a payment fails, is declined, remains incomplete or is not successfully received by us, the order may not be considered successfully paid.
If money has been debited from your account but the order status has not been successfully updated, please contact us with the relevant transaction or order details.
We will review the transaction and take appropriate action based on the payment status received from the relevant payment service provider.
10. Shipping and Delivery
We aim to process and dispatch orders within the estimated time communicated on the website or during checkout.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Operational delays
- Unforeseen circumstances
Once an order has been handed over to the delivery partner, delivery may also be subject to the courier company’s operational timelines.
For complete information, please refer to our Shipping & Delivery Policy.
11. Returns, Refunds and Cancellations
Returns, refunds, replacements and order cancellations are subject to our applicable Return, Refund & Cancellation Policy.
Customers should review that policy before placing an order.
Certain products may have specific return or replacement conditions due to their nature, packaging, hygiene requirements or other applicable considerations.
12. Damaged or Incorrect Orders
If you receive a product that appears damaged, defective or different from the product ordered, please contact us as soon as reasonably possible with:
- Order number
- Product details
- Description of the issue
- Relevant photographs or videos, where requested
We will review the matter and determine the appropriate resolution in accordance with our applicable policies.
13. Account Registration
Certain features may require you to create an account.
You are responsible for:
- Providing accurate information.
- Maintaining the confidentiality of your login credentials.
- Keeping your account information updated.
- Informing us if you suspect unauthorised access to your account.
You remain responsible for activities carried out through your account to the extent permitted by applicable law.
14. Intellectual Property
Unless otherwise stated, the content available on this website, including:
- Brand names
- Logos
- Product photographs
- Graphics
- Website design
- Text
- Product descriptions
- Images
- Videos
- Page layouts
is owned by or licensed to Be Pure Organic and may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell or commercially exploit our website content without prior written permission.
15. User-Submitted Content
If you voluntarily submit reviews, feedback, photographs, comments or other content to us, you represent that you have the necessary rights to submit that content.
By submitting such content, you grant Be Pure Organic permission to use, reproduce, display or publish it for legitimate business, marketing or website-related purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, abusive, misleading, offensive or otherwise inappropriate.
16. Promotions and Offers
From time to time, Be Pure Organic may offer discounts, promotional codes, special offers or other promotional campaigns.
Unless otherwise stated:
- Offers are subject to availability.
- Promotional codes may have specific terms.
- Offers may have expiry dates.
- Multiple offers may not always be combined.
- We reserve the right to modify or withdraw an offer where reasonably necessary.
The specific terms displayed with a promotion will apply to that promotion.
17. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, delivery partners, analytics services and other external platforms.
We are not responsible for the independent policies, content, availability or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
18. Website Availability
We aim to keep our website available and functioning properly; however, we do not guarantee that the website will always be:
- Available without interruption.
- Free from errors.
- Completely secure.
- Free from technical issues.
Website availability may occasionally be affected by maintenance, technical problems, hosting issues, security incidents or circumstances beyond our reasonable control.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Be Pure Organic shall not be responsible for indirect, incidental, special or consequential losses arising from the use of or inability to use the website or services.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Be Pure Organic harmless from claims, losses, liabilities, damages, costs or expenses arising from:
- Your unlawful use of the website.
- Your violation of these Terms & Conditions.
- Your violation of applicable law.
- Your infringement of another person’s rights.
- Information or content submitted by you that violates applicable rights or laws.
21. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, process and protect personal information.
Please review our Privacy Policy before using our website or providing personal information.
22. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after an updated version is published may be subject to the revised Terms & Conditions, to the extent permitted by applicable law.
23. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable law, disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter.
24. Contact Information
For questions regarding these Terms & Conditions, orders, products or other website-related matters, please contact:
Be Pure Organic
Email: bepureorganic2020@gmail.com
Acceptance of Terms
By accessing, browsing or purchasing from Be Pure Organic, you acknowledge that you have read, understood and agreed to these Terms & Conditions and our applicable policies.
Thank you for choosing Be Pure Organic.
